General Information about Test Results
When you attend for a test of any kind you will be told how long you should expect to wait for the results, please bear this in mind and call the surgery between 11:00 – 13:00 once sufficient time has elapsed.
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
- You can use your Systmonline account (or the Airmid app) and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.
- You can telephone the practice at 0121 612 3424.
Please note that the results of tests carried out during hospital visits are not normally sent to the practice.
Why have I been asked to have a repeat test?
If a doctor asks you to have a repeat test, it is usually because:
- The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
- The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.
Please do not worry if the doctor has asked you for a repeat test. The doctor will speak to you or request to see you directly if they need to discuss the results.