Portway Family Practice 

Important Information

Suppling face masks exemption letters to patients.

We have had an increase in requests from patients for letters of exemption to wearing face masks in various public settings.

Our response follows the UK Government guidance and supported by the British Medical Association.

The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (e.g. Bus Drivers)

Practices are therefore not required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.

For more information please see the website

Thank You

Portway Family Practice is now closed over the Christmas period from Friday 25th December – Monday 28th December.

If you have a life-threatening emergency, then please hang up and dial 999.

If you have a medical condition that cannot wait until your surgery re-opens on Tuesday 29th December, you may call the extended hours on 0121 612 3429 for a telephone consultation on the following days and times:

Thursday 24th December 6:30 – 8:00pm

Friday 25th December: 8:00am – 11:00am

Saturday 26th and Sunday 27th December: 8:00am – 12:30pm

Monday 28th December: 8:00 – 11:00am

At all other times please hang up and call NHS 111.

The surgery will re-open on Tuesday 29th December at 8:00am

Thank you

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website